Boarding, daycare, grooming, and training
All four book on the same board, and Dashboard has boards for daycare and grooming.
LodgeDesk
Easy to use. Powerful. Built for a real lodge.
LodgeDesk is kennel software that is easy to use and powerful enough for a working lodge. Pet parents request boarding, daycare, grooming, and training themselves, so you spend less time on the phone. You confirm the stay, check the dog in, and collect what is owed — all from one board.
Already boarding here? Create an owner account — that side is free. Talk to us.
LodgeDesk
Your kennel
DashboardWeekRoomsBookPets
Sample lodgeSampleACSample day
Today at the lodge
In house
5
2 rooms open
Arrivals
2
Need a room
Collected
$552
$192 due
5 of 7 rooms occupied today
Morning round1 due
8:00 · Maple · Apoquel
With breakfast. Large 2
Arriving2
ScoutSuite A
Jordan Hale · blue lead · Orijen, 2 cups
ConfirmedCheck in
BeanSmall 1
Sam Rivera · 4 nights · $114
Rabies expired
PendingConfirm
In house5
MapleLarge 2
going home · red leash · extra blanket
Checked inMark paid
JuniperSuite B
home Thu · paid by card
Paid
OtisLarge 1
home Sun · paid to Staff
Paid
Sample lodge Dashboard. Names and amounts are examples. Your kennel’s names replace these.
Easy
Easy to run, even on a busy morning.
One board shows who is in, who is arriving, and what is due. Staff confirm, check in, and check out without a clipboard in one hand and a phone in the other.
For pet parents
Your clients will love it.
Pet parents can request a stay from their phone, sign the agreement on a tablet or at home, and see what is booked. You stop playing phone tag for every drop-off. That parent side is free.
Included
Advanced features, included.
Every plan includes the same LodgeDesk. These are the pieces a busy lodge actually uses.
The week on the calendar
You can see sold-out and nearly-full days before you answer the phone.
A free parent portal
Pet parents Find / Join your kennel, see their dogs, and Book again from a past stay.
E-signed agreements
Parents sign on a tablet or from their phone. When mail is on, LodgeDesk emails one setup link so they can set a password later. Staff see whether it was sent or held, and can resend it.
Billing with tax, card fee, and deposit
The deposit and the balance are collected on the stay. Cash and checks still get Mark paid by Staff. Staff can always Mark paid for cash and checks.
Check-in and check-out
Morning care on Dashboard signs off the round, and you can print a run card from Dashboard when you want it on paper.
Sample
See it in action
These screens are from a sample lodge. Names and amounts are examples, not a rate card.
Today
See who is in, which suites are open, and which requests are waiting.
Week
Sold-out and nearly-full days are marked for the week ahead.
Booking
Boarding, daycare, grooming, and training come in as a request, and nothing books silently.
Agreement
You publish the boarding agreement, and an unsigned one can hold check-in until Staff decide.
Billing
The deposit and the balance sit on the stay, ready for a card link or Mark paid.
Parent home
Each family sees their own dogs, vaccine dates, and stays.
About
Built with The Lodge at Cadron Ridge.
LodgeDesk is kennel software built with The Lodge at Cadron Ridge, a working boarding lodge. It was shaped at a real front counter, not written as a slide deck.
You can import owners, pets, vaccine dates, and appointments from the LodgeDesk spreadsheet template, or from a supported kennel-software export (ask us which). Import updates this kennel only.
Pricing
Simple pricing
Every plan is all of LodgeDesk, including Staff and pet-parent Book. No setup fee, no per-staff seats, no modules, and no SMS meter, because we do not text.
1–25 rooms
$49
per month
Most lodges
26–50 rooms
$89
per month
51–100 rooms
$149
per month
101+ rooms
Let's talk
priced with you
Published prices. There is no self-serve card form for the LodgeDesk bill. Signup opens the kennel, and billing is still a conversation. Card payments for a stay are separate.
Limits
What we do not do yet.
LodgeDesk is built with The Lodge at Cadron Ridge. The list below is what is not in the product yet.
No counter reader yet
Card pay is an online link. When a card is on file, Going home can Charge saved card for what is Due. Cash and checks get Mark paid. There is no counter reader yet. A counter reader is the next thing we are building.
No two-way texts
We do not text. When mail is on, Staff can send confirmation, reminder, balance-due, note-home, receipt, daily care, and weekly stay-update emails. Nothing texts the owner. That is not SMS. Full dates do not email anyone.
No membership billing
Staff sell a prepaid visit pass and redeem one visit on Book. Remaining visits show on the pet-parent Home. That is not a membership.
No report-card product
Staff send a Stay update with short care notes and an optional photo. Pet parents reopen the timeline on Home after checkout. Daily care and a weekly stay update email when mail is on. That is not a report card.
No class scheduler, and no cash register
Training books as a category next to boarding, daycare, and grooming. That is a bookable category, not a class scheduler. And a cash register is not in the product.
Week is a forecast, not a ledger
Week’s occupancy percent and dollar line is a soft forecast of sold and held room nights. It is not accounting.
Questions
Do you handle vaccine records?
Yes. Required vaccines live on the dog. Maple's shots expire before her stay: LodgeDesk holds the booking and shows a Vaccine Alert. Expired rabies blocks check-in until Staff override on purpose, and that override is written on the stay. Dashboard can show a lodge vax strip. When mail is on, a vaccine alert emails the pet parent. It does not text.
How do deposits work?
Tax is 7%. The card fee is 3% of the taxed total. The deposit is 50% of the taxed total, 50% until you change it in Kennel setup. The card fee is not part of the deposit. Daycare and grooming do not use that boarding deposit. A boarding deposit is an online card payment. Going home can Charge saved card when one is on file. There is no counter reader. Cash and checks still get Mark paid by Staff. Early Drop Off is $15 and applies only when the picked drop-off time is before 11:00 AM. LodgeDesk checks that fee then. Kennel setup can turn it off.
Can parents book online?
Yes. Pet parents request boarding, daycare, grooming, and training on your booking page. You confirm the request. Full dates say so. Nothing books silently. They Find / Join your kennel by name or invite code. They can book 2+ dogs in the same home, request a series, or Book again.
How do you count rooms?
Count every room you can put a dog in — runs, suites, kennels, whatever you call them. Count the ones you would sell on a full weekend, not the ones you use for storage. 1–25 rooms is $49 a month, 26–50 is $89, 51–100 is $149, and 101 or more is a conversation.
What happens if I grow past my plan?
Tell us and we move you up. Nothing in LodgeDesk stops working and nothing gets locked while we sort out the billing.
Are there setup, migration, or training fees?
No. The price list has no setup fee. You can import owners, pets, vaccine dates, and appointments from the LodgeDesk spreadsheet template, or from a supported kennel-software export (ask us which). Import updates this kennel only.
Do you charge per staff member?
No. Staff accounts run the Dashboard and pet-parent accounts see their own dogs. Neither one changes the price.
Can I take a card at the counter?
Not yet. Today you send an online card payment for a boarding deposit or the remaining balance. The deposit is your percent of the stay — 50% until you change it — not automatically the first night. Daycare and grooming do not use that deposit. If a card is on file, Going home can Charge saved card for Due. Or Mark paid for cash, checks, and anything you ran elsewhere. A counter reader is the next thing we are building.
Do you keep cards on file?
When an online card payment saves a card, yes. Going home can Charge saved card for Due if that card is still there. If it is missing or declined, you send another payment link or Mark paid.
Do you text pet parents?
No. When mail is on, Staff can send confirmation, reminder, balance-due, note-home, receipt, daily care, and weekly stay-update emails. Nothing texts the owner. That is not SMS. Full dates do not email anyone.
Do you sell memberships or report cards?
No. Staff sell a prepaid visit pass and redeem one visit on Book — that is not a membership. Staff send Stay updates (short care notes and a photo) pet parents reopen on Home, plus daily care or a weekly stay update when mail is on — that is not a report card.
Does card money go to the kennel?
When the kennel is set up to receive card payments, an online payment for a deposit or the balance goes to that kennel. Until then, card payments settle on LodgeDesk. Mark paid never moves through a card payment.
Is the Week occupancy line a P&L?
No. Week’s occupancy percent and dollar line is a soft forecast of sold and held room nights. Reports still hold the collected / due numbers. That forecast is not accounting.
How do pet parents find our kennel?
After signup they search by kennel name or invite code on Home and join. Kennel setup shows the invite code, ready to copy. Staff can still attach by email. Your booking page is the link you share — LodgeDesk does not set up a custom website address for you.
Can the kennel set suites, vaccines, and training without code?
Yes. Kennel setup on Settings edits suites, required vaccines, multi-dog discount, drop/pick slots, deposit percent, add-ons, and Training as a bookable category. Authorized pickups live on the pet. Suggested starting values fill only the blanks — they do not wipe what you already typed. Book reflects those.
What if a staff member or pet parent forgets a password?
Forgot password on the login page emails a reset link. After reset, pet parents still Find / Join if they are not attached to a kennel yet. Staff land on Dashboard. We do not text the reset.
Can pet parents sign up at the counter?
Yes. The front-desk tablet does in-person sign-up and the same boarding-agreement e-sign as the online signature. It does not ask for a password. When mail is on, LodgeDesk emails one setup link so they can set a password later. Staff see whether it was sent or held, and can resend it. An unsigned agreement can hold check-in until Staff decide.
Can I import from another program?
Yes. Import owners, pets, vaccine dates, and appointments from the LodgeDesk spreadsheet template, or from a supported kennel-software export (ask us which). Import updates this kennel only.
How do I get started?
One form: your name, the lodge, and how many rooms you board in. Those rooms land on the Dashboard. Talk to us if you want help with rates, or if you have more than 100 rooms.
Is any of the product held back for a higher plan?
No. Every plan is the whole product. The room count sets the price, not the feature list.
Are daycare and grooming included?
Yes. They book on the same Dashboard as overnight stays. Training is a bookable category from Kennel setup. A cash register is not in the product.
Get Started
Name the lodge, seed the rooms, and Dashboard is yours. Want a hand putting the rates in? Talk to us. Billing is still a conversation — there is no self-serve card form for the LodgeDesk bill.
Create an owner account